Conditions of Booking

These conditions apply to our Intensive English courses.

Included in the Fees

• An intensive language course tailored to your needs and objectives
• Study materials for use during your stay
• Break-time refreshments

Not Included in the Fees

• Travel to or from the UK
• Personal Insurance (all students are required to take out personal travel insurance to protect against accident, injury, theft or cancellation, etc.)
• Meals and Accommodation (except as specified for Homestay courses)
• Entrance fees to museums or attractions
• Tutor's travel or entrance costs for accompanied visits outside formal classroom lessons

Deposit and Final Payment

We expect a 25% deposit of the total course fee to confirm your booking. The remainder of the payment is required 6 weeks before the start of the course. Payment can be made by cheque or electronic transfer. We regret that we do not accept credit card payments.

Cancellation or Postponement

If you cancel within 6 weeks of the start of the course we reserve the right to retain 80% of the course fee unless we can arrange for other students to come in your place. If you cancel more than 6 weeks before the start of your course the deposit will be retained. If you postpone your course earlier than 6 weeks before the start your fees will be credited but there will be an additional administration charge of £50. If students leave their course early they are not entitled to a refund unless there are very special circumstances. If a student does not come and has not notified us in advance there will be no refund.